A man who was totally fed up with the “poor customer service” he got from Land Rover has written a list of complaints on his N29m vehicle and left it outside the showroom, to possibly shame them.
The black Range Rover Vogue has been seen by thousands of motorists a day after it was dumped in the middle of a central reservation opposite the dealership.
The 2016 model is covered in printed gripes against the company along with the message:
“Do not use this dealership.”
Another message on the back door reads:
“Range Rover do not care.”
On both sides of the car, the customer has written:
“Bad customer service. Totally incompetent, Lack of communication. Cannot fix the car.”
The Sun UK reports that the car has been outside Lancaster Land Rover in Erdington, Birmingham since Tuesday. Its owner, a soon-to-be dad who does not wish to be named, says he staged the protest to warn off other potential customers.
He claims he bought it as a gift for his pregnant wife but within days there were problems with the engine oil and air bags.
He said that despite taking out a three-year warranty, when he called to complain he was left on hold for five-and-a-half hours and nothing was done to repair his car.
A spokesperson from the dealership said:
“We do not discuss individual customer cases.
“A general manager and a representative from Land Rover are meeting with the customer on site to agree a way forward.”
The protest has caught the eye of passersby who have posted their thoughts on social media.
Writing on Facebook, Graham Hewtin said:
“Well that’s one way to get things sorted, I would have done the same thing.”